A pallet policy is a good way to let others know what your rules are. You should ensure that your policy will stand up to legal scrutiny. If your policy states that you will not accept claims which are older than 6 months and then it is found that this is illegal then your company could end up in court and end up having to accept the transfer of hire as well as paying back hire charges and legal costs.
If you’re policy is that you take on responsibility for processing transfer ons from other companies then are you liable for back hire charges and lost pallets if it is found out 5 or 6 years later that your company was negligent in doing this.
Processing other people’s transfer ons is a huge responsibility so you can’t afford to get it wrong.
If in doubt seek legal advice. At least ensure that your senior management know what is in the policy.
Your policy could include:
- Delayed transfers.
- Owed pallets.
- Documentation requirements.